Placing an order is simple:

•⁠ ⁠Browse our collection and select your preferred size and colour.

•⁠ ⁠Click Add to Cart.

•⁠ ⁠When you're ready, select the cart icon and proceed to Checkout.

•⁠ ⁠Enter your shipping and payment details, then click Complete Order.

•⁠ ⁠You'll receive an email confirmation once your order has been successfully placed.

Once your order has been placed, you'll receive an order confirmation email containing your order details and reference number.

When your order is dispatched, we'll send you a shipping confirmation email with tracking information so you can follow your delivery every step of the way.

We deliver orders across Australia using Australia Post and Couriers Please, depending on your location and the most efficient delivery service available.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your delivery.

All orders are carefully packed to ensure they arrive safely and in excellent condition.

Click & Collect is available from our Norwood store at no additional cost.

Once your order is ready, you'll receive an email notification confirming it's available for collection.

Collection Hours:
Monday to Friday: 9:30am - 5:00pm
Saturday: 9:00am - 1:00pm

Please bring your order confirmation email when collecting your order. If someone is collecting on your behalf, they may be asked to provide the order confirmation details.

We aim to dispatch all in-stock orders within 1-2 business days of purchase.

Once shipped, delivery timeframes are typically:

•⁠ ⁠Express Shipping: 1-3 business days

•⁠ ⁠Standard Shipping: 3-8 business days

Orders are delivered via Australia Post or Couriers Please, depending on your location and the selected delivery service.

Please note that delivery times are estimates only and may vary due to factors such as public holidays, weather events, and regional delivery locations. At this time, we only ship within Australia.

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.

Depending on the delivery service selected, you can track your order via the Australia Post or Couriers Please website using the tracking number provided.

If you have any questions regarding your order, shipping, or tracking information, please contact us at hello@pegasports.com.au and our team will be happy to assist.

If Australia Post or Couriers Please are unable to deliver your order and it is returned to us, our team will contact you to arrange re-delivery or discuss the available options.

If the order cannot be successfully delivered, a refund may be issued in accordance with our Refund Policy. Any original shipping charges may not be refundable.

For assistance with an undeliverable order, please contact hello@pegasports.com.au.

•⁠ ⁠Free standard shipping is available on all orders over $80.

•⁠ ⁠Standard shipping is charged at a flat rate of $10 for orders $80 or less.

•⁠ ⁠Express shipping is available for a flat rate of $15.

Shipping is fulfilled through Australia Post and Couriers Please, depending on your location and the delivery service selected.

At Pega Sports, we stand behind the quality of our products and want you to be satisfied with your purchase. If you need to return or exchange an item, we're here to help.

Returns & Exchanges

•⁠ ⁠Returns and exchanges must be requested within 14 days of receiving your order.

•⁠ ⁠Items must be unused, unworn, unwashed, and in their original condition, with all tags attached.

•⁠ ⁠Proof of purchase is required for all returns and exchanges.

•⁠ ⁠Refunds will be issued to the original payment method used at checkout.

•⁠ ⁠Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or supplied incorrectly.

•⁠ ⁠Original shipping charges are non-refundable.

•⁠ ⁠Sale and clearance items cannot be returned or exchanged unless required under Australian Consumer Law.

Exchanges

•⁠ ⁠Exchanges are available for size changes or alternative items of the same value, subject to stock availability.